Problem Solving & Decision-Making Best Practices

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Problem-solving and decision-making are fundamental leadership skills. This course provides participants with analytical tools, structured methodologies, and real-world strategies to enhance their ability to make informed decisions and solve complex challenges efficiently.

Objectives

By the end of this course, participants will be able to:

• Analyze and identify root causes of problems.
• Apply structured decision-making models.
• Enhance critical thinking and problem-solving skills.
• Manage risk and uncertainty in decision-making.
• Improve teamwork and collaboration in problem-solving.

Who Should Attend?

• Business leaders and executives.
• Project managers and team leaders.
• HR and operations professionals.
• Professionals responsible for decision-making processes.

Course Outline

Day 1: Foundations of Problem-Solving

• Understanding different types of problems.
• Identifying and defining problem statements.
• Root cause analysis techniques (Fishbone, 5 Whys).

Day 2: Decision-Making Frameworks and Analytical Tools

• The decision-making process and its stages.
• SWOT analysis, PESTLE analysis, and risk assessment.
• Weighing alternatives and selecting optimal solutions.

Day 3: Creativity and Innovation in Problem Solving

• Brainstorming techniques and idea-generation strategies.
• Overcoming mental blocks in problem-solving.
• Case studies: Innovative problem-solving in business.

Day 4: Implementing and Evaluating Decisions

• Strategies for executing decisions effectively.
• Monitoring outcomes and making adjustments.
• Communicating decisions across teams and stakeholders.

Day 5: Risk Management and Crisis Decision-Making

• Identifying and mitigating risks in decision-making.
• Making high-stakes decisions under pressure.
• Crisis management and contingency planning.

Day 6: Strategic Thinking and Long-Term Decision-Making

• Balancing short-term and long-term goals.
• Using predictive analytics and trend analysis.
• Scenario planning for strategic decision-making.

Day 7: Case Studies and Practical Simulations

• Hands-on problem-solving workshops.
• Group decision-making exercises.
• Final assessment and certification.