Oracle Billing and Revenue Management (BRM)
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Oracle Billing and Revenue Management (BRM): Oracle Billing and Revenue Management (BRM) is a comprehensive billing and revenue management solution designed for high-volume businesses such as telecommunications, subscription-based services, utilities, and digital enterprises. This course provides an in-depth understanding of BRM architecture, configuration, product catalog setup, pricing models, billing cycles, invoicing, revenue recognition, and integration with other Oracle systems. Participants will gain hands-on experience in managing customer accounts, handling transactions, and optimizing revenue operations. Oracle Billing and Revenue Management (BRM) objectives:
By the end of this course, participants will:
Understand Oracle BRM architecture and its components.
Configure customer management and billing processes.
Set up pricing, rating, and discount models.
Manage accounts, payments, and invoices effectively.
Integrate Oracle BRM with other enterprise applications.
Implement revenue recognition and compliance best practices.
Perform troubleshooting, performance tuning, and security enhancements.
Who Should Attend:
This course is ideal for:
- Billing & Revenue Management Professionals.
- Finance & Accounting Teams Handling Subscription Billing.
- IT & Database Administrators Managing Oracle BRM.
- Telecom & Utility Industry Professionals.
- Software Developers & System Integrators.
- Business Analysts & Product Managers in Billing Systems.
Course Outline
Day 1: Introduction to Oracle BRM
- Overview of Billing & Revenue Management Concepts.
- Oracle BRM Architecture & Key Components.
- Installation & System Requirements.
- User Interface & Navigation in BRM.
- Hands-on: Setting Up an Oracle BRM Environment.
Day 2: Customer & Account Management
- Creating Customer Hierarchies & Profiles.
- Account Creation & Lifecycle Management.
- Managing Customer Credit Limits & Payment Methods.
- Handling Account Adjustments & Suspensions.
- Workshop: Configuring Customer Accounts in Oracle BRM.
Day 3: Pricing, Rating & Discounting Models
- Introduction to Pricing & Rating Concepts.
- Creating & Managing Rate Plans.
- Configuring Discounts, Promotions & Special Offers.
- Real-time & Batch Rating Processes.
- Hands-on Exercise: Setting Up a Pricing Model.
Day 4: Billing & Invoicing
- Billing Process Workflow & Automation.
- Generating & Customizing Invoices.
- Taxation Rules & Compliance.
- Handling Billing Errors & Disputes.
- Workshop: Executing a Full Billing Cycle in BRM.
Day 5: Payment Processing & Revenue Recognition
- Payment Gateway Integration & Authorization.
- Handling Recurring Payments & Refunds.
- Revenue Recognition & Compliance (IFRS, ASC 606).
- Configuring Payment Collections & Dunning Management.
- Case Study: Implementing Payment Processing in BRM.
Day 6: Event Management & Subscription Handling
- Defining Chargeable & Non-Chargeable Events.
- Managing Subscription-Based Billing.
- Configuring Event Notifications & Alerts.
- Hands-on Exercise: Creating Subscription Packages.
Day 7: BRM Integration & Customization
- Integrating BRM with ERP, CRM & Payment Gateways.
- Customizing BRM Workflows Using Policy Modules.
- BRM APIs & Web Services for External Applications.
- Workshop: Building a BRM Integration Framework.
Day 8: Troubleshooting & Performance Optimization
- Identifying Common BRM Issues & Resolutions.
- Database Optimization & Query Tuning.
- BRM Logging & Monitoring Techniques.
- Security Best Practices for Oracle BRM.
- Hands-on: Debugging & Optimizing a BRM Instance.
Day 9: Advanced Topics & Case Studies
- Advanced Discounting & Bundled Offer Strategies.
- Cloud-Based BRM Implementations.
- Managing Large-Scale BRM Deployments.
- Real-World Case Study Analysis.
- Final Assessment & Q&A.
Day 10: Certification & Final Project
- Capstone Project: End-to-End Billing & Revenue Management Setup.
- Final Security & Compliance Review.
- Certification Test & Expert Feedback.
- Career Pathways in Oracle BRM.