STCW Crowd and Crisis Management on Passenger Ships
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The STCW Crowd and Crisis Management on Passenger Ships course at Global Horizon equips maritime professionals with essential skills to manage emergencies involving passengers. It covers crowd control, mustering procedures, and emergency response, ensuring crew members can assist effectively during crises. The training follows STCW regulations and includes both an eLearning module and an onboard practical assessment conducted by a qualified evaluator. Upon successful completion, participants receive an STCW certificate, verifying their competence in passenger safety and crisis management.
Objectives
- Understand crowd control principles and crisis response procedures.
- Learn effective mustering procedures for emergency situations.
- Gain awareness of shipboard life-saving appliances and control plans.
- Enhance communication skills for guiding passengers to safety.
- Comply with international maritime regulations and safety standards.
Who Should Attend
- Ship Officers & Crew Members
- Passenger Service Personnel
- Safety & Compliance Officers
- Maritime Security Personnel
- Emergency Response Teams
Course Outline
Day 1: Introduction to Crowd and Crisis Management
- Overview of crowd management and crisis response
- Importance of safety culture in maritime operations
- International maritime regulations (SOLAS, MARPOL, STCW)
Day 2: Shipboard Safety and Emergency Procedures
- Awareness of life-saving appliances and control plans
- Evacuation procedures and emergency drills
- Understanding emergency response roles and responsibilities
Day 3: Passenger Assistance and Mustering Procedures
- Effective communication with passengers during crises
- Guiding passengers to muster and embarkation stations
- Techniques for handling high-stress situations
Day 4: Risk Management and Crisis Decision-Making
- Risk assessment and emergency planning
- Leadership and teamwork during emergency response
- Case studies on past maritime crisis incidents